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Customers who purchase support gain the best possible
return on their CoCreate Software investment.
With support, you get access to
the online eSupport Marketplace and
online knowledge base, full phone-
and email-based support from experienced engineers,
downloads of our latest software upgrades and service packs, license exchange assistance, and the ability to request enhancements.
Plus, the Internet-based License & Upgrade
Delivery Service ("License Services") enables
you to download
software and licenses, track personal order statistics,
and print personal certificates.
If you want to maximize user productivity, a
support contract is right
for your team.
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Standard Account Support
All the latest software
releases with phone,
email, and eSupport services
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Read more:
English |
German
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Personalized Support
Dedicated technical support engineers
providing highly custom
support
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Read more:
English |
German
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Return to Support
Support contract or
individual license
renewal after your
support contract lapses
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Read more:
English |
German
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Let the experts
at CoCreate provide you with
a complete support services proposal
and start benefiting from our
standard support services today. Or
go even further with custom
solutions designed to your specific
needs, like Remote Installation
Support,
Onsite and Remote Assistance, and
full Solution Support.
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Asia Pacific
(GMT+09:00) Japan
8:45 AM – 5:30 PM
Refer to your support contract for
contact information
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Europe
(GMT+01:00) Germany
8:00 AM – 5:00 PM
+00.800 COCREATE (toll free)
+00.800.26 27 32 83 (toll free)
+49 7031 951 2941
support-EU@cocreate.com
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Americas
(GMT-05:00) Eastern Time (US)
8:00 AM – 7:00 PM
(GMT-07:00) Mountain Time (US)
6:00 AM – 5:00 PM
+1 888.COCREATE (toll free)
+1 888.422.3736 (toll free)
+1 970.267.8018
support-AM@cocreate.com
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